NewZapp is incredibly easy to use and delivering email marketing is what we do best. From email design to your first campaign, our commitment and goal is focused on helping you become a better email marketer.


Every new customer is taken through each area of NewZapp in preparation for their first campaign.

Whether you are coming to us from another provider, or this is your first time, from the moment you join us we'll be with you every step of the way.

email marketing support
ongoing UK support

Ongoing Support

Whilst easy to use, NewZapp has a host of features & benefits we'd love you to enjoy. Our offices are in the UK and you can contact us by phone or email with any issues or questions you may have as an existing customer.

Online Knowledge Base and ticketing system


We have an incredible array of online material to help you get the most out of your email marketing.

Video tutorials, online ticketing, live chat and a detailed knowledge base are some of the resources you can tap into.

Best Practice

Our company mission statement is "Delivering more than just software" and that's never more evident than in our customer service.

The Account Management team here know Email Marketing, they know the very latest email marketing best practice & legislation to ensure you get the maximum responses from your campaigns.

email marketing best practice


With a multi-user licence, you and colleagues can be logged in at the same time using your unique credentials, whether you're in the office, at home or on the other side of the world.

Our Safety Lockout feature protects each user's active session by barring their credentials from being used more than once at any one time.

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Full Feature Listing

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